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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Johnson

Tyler Johnson

July 15, 2024

5  out of  5
rating by Tyler Johnson
"Terah was very helpful with my issue. She was very patient and went above and beyond to help me."
We responded:
"Tyler thanks for the review. One of the benefits of having a local Insurance office is that when you have question or complex issues, we can help you with those right in our office. Terah does a great job of taking the time to help and explain things. I'm happy you felt that value in person yesterday while in our office. Thanks for trusting our office with your insurance needs."
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Kari M.

July 9, 2024

5  out of  5
rating by Kari M.
"Jake Brandt - State Farm Insurance is top notch! Their agents are great, their customer service can't be beat, their staff is knowledgeable and always available, their claims process is easy from start to finish, and they truly have everything you need. Accessing your stuff when you need it is a piece of cake and knowing you're being taken care of and your best interest are always in mind when dealing with these guys makes you feel good. Jake and Travis go out of their way to get their job done and their other staff make you feel just as important when talking with them. 10/10 would recommend giving them a shot!"
We responded:
"Kari, thank you for taking the time to leave a review. We truly value your feedback and are constantly working to provide you the best insurance at the best price possible. It's great to hear that you've had such a positive experience with the Jake Brandt - State Farm Insurance office. As the insurance costs have been rising, we truly love sitting down face to face with people to explain options on how coverage works. This allows you to try find all available options that you have on controlling your insurance costs while understanding how your policies either work for or against you at a time of needing to use your insurance at claim time. Thanks for your loyalty, we greatly appreciate it. "
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Maria Liemandt

May 24, 2024

5  out of  5
rating by Maria Liemandt
"Thank you so much Hannah. I very much appreciate talking with you. You were very helpful."
We responded:
"Dear Maria, Thank you for your kind words and positive feedback. I'm thrilled to hear that our conversation was helpful and that you found value in our interaction. It's always our goal to provide excellent assistance and ensure customer satisfaction. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help! Warm regards, Jake"
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Sophie Campbell

May 22, 2024

5  out of  5
rating by Sophie Campbell
"Hannah is incredibly helpful, thorough and engaging! She takes time to educate you and to help you to understand the best policies for you and your life/assets. Really appreciate her work ethic, friendliness, expertise, and insight. Would highly recommend!"
We responded:
"Sophie, thank you for sharing your positive feedback about Hannah! It's great to hear that she is not only helpful and thorough but also takes the time to educate and ensure that you understand the best policies for your life and assets. Her work ethic, friendliness, expertise, and insight are all valuable qualities that contribute to a positive customer experience. Your recommendation is greatly appreciated, and I'm sure Hannah will be delighted to know that her efforts have made a difference. If there's anything else I can assist you with, please let me know!"
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Susan Hendrickson

May 2, 2024

5  out of  5
rating by Susan Hendrickson
"Hannah is a delight to work with. She is friendly and efficient!"
We responded:
"Susan, thanks for letting us know how great Hannah was to work with! We agree that she's friendly and super efficient and knowledgeable. Thanks for trusting our office with your insurance needs. "
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William Callahan

April 23, 2024

5  out of  5
rating by William Callahan
"Excellent service. Prompt, knowledgeable and affable style. No hesitation in calling again."
We responded:
"Thanks for the review and thanks for posting a picture of your sweet car we insure! Thanks for trusting our office for your insurance needs. "
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NorthernAir Nation

April 16, 2024

5  out of  5
rating by NorthernAir Nation
"Kenzie has helped our family with car insurance. Always friendly and prompt."
We responded:
"Thanks for the kind note on Kenzie! She takes great pride in providing friendly and prompt service on your car insurance needs. "
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Kimberly Campbell

April 15, 2024

5  out of  5
rating by Kimberly Campbell
"Hannah is a great person to work with . The girl goes to bat for State Farm customers and potential customers . She works hard to get the best product for you while saving you money !!! Who doesn’t love that 👍🏻 above all she is honest and a joy to work with ."
We responded:
"Kimberly, that's wonderful to hear! It's great to have someone like Hannah who goes the extra mile to advocate for State Farm customers and potential customers. We all work hard to find the best product that fits your needs while also helping you save money. Honesty and a positive attitude are definitely important qualities when working with someone, and it sounds like Hannah delivered both. If there's anything else I can help you with, feel free to ask! Thanks so much! "
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shaun harty

April 11, 2024

5  out of  5
rating by shaun harty
"Jake has been absolutely wonderful to work with. I have recommended him to everyone I can. Thanks Jake!"
We responded:
"Shaun, it has been a blast working with you on your insurance. I can't wait to see you out in that brand new boat catching fish and enjoying your time on the water! Best of luck, and please reach out if you need anything from us or have any questions. "
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Kellsie Gregg

April 10, 2024

5  out of  5
rating by Kellsie Gregg
"I have always been with State Farm and since getting my own insurance, I had so many questions. I worked with Hannah and she was amazing! She helped me with all of my questions and really walked me through my policies to help me understand how it all works together. Such a godsend!"
We responded:
"Kellsie, thank you for leaving your comments. Hannah does a great job of sorting through all your insurance needs and getting the best coverage for you at the best price without sacrificing coverage. I'm glad your experience was top notch, and we look forward to helping you with any questions that come you way! "
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Lana Smith

April 10, 2024

5  out of  5
rating by Lana Smith
"Hannah is absolutely the best! I would not want to use any other! She always makes sure you have the best bang for your buck and not to mention the fastest email responses EVER!!"
We responded:
"Lana, we all agree with you!! We are so lucky and happy to have Hannah on our team. I'm glad you had a great experience working with her. Thanks for the kind words! "
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Andrew Blaeser

March 7, 2024

5  out of  5
rating by Andrew Blaeser
"Highly recommend. I was in a rush and needing building/business insurance asap. Travis answered my call first ring and got to work! Within a matter of a couple hours, I had everything from my vehicles to my home/business to renters insurance covered. The best part, he beat my old rate by over 30%. Seamless process, easy to work with, and extremely friendly. Best experience with insurance i’ve ever had 👍🏼"
We responded:
"Andrew, thank you for your glowing review. We're thrilled to hear that Travis provided you with such exceptional service and made your experience seamless and stress-free. We greatly appreciate your review, and we look forward to providing you exceptional service with all your insurance questions and needs. Thanks for trusting our office, it means a lot to all of us. "
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Hannah Curtis

February 19, 2024

5  out of  5
rating by Hannah Curtis
"Staff is friendly & knowledgeable. Love being able to work directly with a local office vs calling corporate and getting passed from person to person. Auto, home, life, banking- who can argue with one stop shopping & the peace of mind that the agency handling all of those things genuinely cares about you? 10/10 recommend."
We responded:
"Hannah, thanks for taking the time and leaving us a review! My team and I love working with new people to our area and if we can make your move to the area any better, please let us know so we can help out with anything."
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Brenda Budahn

December 9, 2023

5  out of  5
rating by Brenda Budahn
"Kenzie is the best"
We responded:
"Brenda, we agree and we fell so lucky to have her on our team. Thanks for reaching out and leaving a review. If you need help with anything moving forward we look forward to working with you again on any insurance related questions. Thanks again, we greatly appreciate you. "
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Bernie Rosier

August 2, 2022

5  out of  5
rating by Bernie Rosier
"Travis has been so incredibly helpful and awesome to work with!"
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Sasha B

July 27, 2022

5  out of  5
rating by Sasha B
"I have been extremely impressed with State Farm since we made the switch. My communication has primarily been with Travis and he is extremely helpful and extremely responsive. I highly recommend State Farm... plus, how fun is it to say your agent is Jake from State Farm?!"
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Rebecca Schreurs

September 30, 2021

5  out of  5
rating by Rebecca Schreurs
"I switched over my auto policy for a better rate and while I was there I was told about life insurance. I learned a lot about coverage and appreciated the patience and feedback to customize my life. Thanks guys!"
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Tony Ball

August 9, 2021

5  out of  5
rating by Tony Ball
"Jake comes from a competitive background. He brings that background to the table and offers a seamless experience. Jake and his team are above the rest."
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T J

June 29, 2021

5  out of  5
rating by T J
"Jake has always treated me right and is the best insurance agent I've ever had 🙂"
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Shawn Christensen

May 5, 2021

5  out of  5
rating by Shawn Christensen
"Jake is a great agent! Always easy to get ahold of and willing to help if anything needed. Best agent in the Brainerd lakes area!"
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Jen Kalenberg

May 5, 2021

5  out of  5
rating by Jen Kalenberg
"He always has answers to any questions and always goes out of his way to get us the best quote."
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Brandon Kalenberg

May 5, 2021

5  out of  5
rating by Brandon Kalenberg
"Great service and prices and has always treated us well. Plus he’s a good guy. 5 Star."
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Josh Koop

May 5, 2021

5  out of  5
rating by Josh Koop
"Best in the Brainerd Lakes Area"
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Lara Aycock

May 1, 2021

5  out of  5
rating by Lara Aycock
"Jake Brandt’s office has the most personable employees. Jake, Travis, Elise, and Andrea are reliable, transparent, flexible, competent, and devoted to making your experience great. Everything being taken care of in a timely manner. I would recommend this insurance company to anyone! They have great rates and discounts that could apply to you. Once you walk through the door you are apart of The Jake from State Farm family and him and his crew will be sure to take care you."
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Makenzi Johnson

April 28, 2021

5  out of  5
rating by Makenzi Johnson
"I was able to get insurance coverage and provide all of my information over the phone which was super helpful! They instantly sent my proof of insurance via email and helped me get all the discounts possible! Cheapest place out of all the quotes I received! Highly recommend. We use Jake Brandt for multiple vehicles & our house"